Reference

Terms That Govern Your bh222 Account

These terms set out what you agree to when you open and use a bh222 account — covering deposits via bKash, Nagad, and Rocket, how withdrawals are processed, and what we expect from you.

bKash, Nagad, Rocket coveredAccount eligibility rulesWithdrawal conditionsDispute processJurisdiction-dependent access
bh222 Terms That Govern Your bh222 Account
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page on bh222 to ask about a specific clause, a transaction dispute, or your account status. Available during active support hours.
Email Support Send a detailed query to our support address for account-level or terms-related questions. Include your registered mobile number so we can locate your account quickly.
Account Help Centre Log in and visit the Help section to submit a formal terms dispute or request a review of a suspended account. Responses are tracked against your account record.
HOW WE OPERATE

How bh222 Handles Your Account and Data

We keep your account data — registration details, transaction history, and wallet identifiers — only for as long as it is needed to operate your account and meet our obligations. You can request a summary of what we hold by contacting support through the Help Centre.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We do not store your bKash or Nagad PIN — those stay inside your wallet app at all times.

Data Retention

Transaction records are retained for the period required under applicable rules. Once that period passes, data is deleted or anonymised. You may request early deletion where local law permits it.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the settings link in the footer.

Requesting Changes

To update your registered mobile number, correct account details, or request data access, contact support via Live Chat or the Help Centre. Identity verification is required before any change is applied.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most often. For anything not listed here, reach us through Live Chat or the Help Centre.

You must meet the minimum age set by your local law and be in a region where access to bh222 is permitted. Eligibility is your responsibility to confirm before registering.

Contact support immediately with your bKash transaction ID. We will investigate, but we cannot recover funds sent to an account number you entered incorrectly outside our cashier flow.

We may suspend an account immediately if we detect a terms breach, including duplicate accounts or fraudulent activity. We will notify you by your registered contact once the review begins.

Submit your dispute within 30 days of the transaction date via the Help Centre or Live Chat. Include the transaction reference, the amount, and the wallet used — bKash, Nagad, or Rocket.

Log in and use the Help Centre to submit a data access request. We will verify your identity first, then provide a summary of the data tied to your account within a reasonable period.

We may update these terms when our services or applicable rules change. We will notify you via your registered mobile or email before material changes take effect. Continued use means acceptance.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.