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How bh222 Handles Your Personal Information

When you open an account with us, we collect certain personal details to keep your account secure and your payments running smoothly via bKash, Nagad, and Rocket.

Account data kept securebKash, Nagad, Rocket payment details protectedYour right to request data changesNo data sold to third partiesAccess subject to local law and eligible regions

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What We Collect and Why We Hold It

bh222 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering — your name, contact details, and account credentials. When you make a deposit through bKash, Nagad, or Rocket, our payment processor receives the transaction reference and wallet identifier needed to complete the transfer; we do not store your

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full mobile banking PIN or password at any point. Device data such as your browser type and IP address is logged automatically to detect unusual account activity and keep your session protected. We also retain records of transactions for as long as our internal compliance obligations
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require — you can ask us how long your specific data is held by contacting support directly. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions we serve. We do not sell, rent or trade
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your personal information to marketing companies. Where we share data with third-party service providers — such as payment processors or fraud-detection partners — those parties handle your data only for the purpose we specify and are not permitted to use it for their own marketing.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, correct or delete the personal information we hold on your account, our support team is the direct route. Send your request with your registered account details so we can verify your identity before making any changes. We aim to respond to all data-related requests promptly — the same team that handles wallet and payment queries handles privacy matters too, so you get a consistent answer.

Team online

Live Chat

Open the chat widget in your account dashboard to reach us directly. For data requests, include your registered mobile number so we can verify you quickly.

Email Support

Send your data access or deletion request to our support email address found in your account settings. Include your account ID and a brief description of your request.

Account Help Centre

Log in and visit the Help section to submit a formal data inquiry. This creates a tracked ticket so your request is not missed.

DATA HANDLING IN PRACTICE

How We Protect and Manage Your Information

We use SSL encryption across every page of the platform, including the cashier where your bKash, Nagad, and Rocket transactions are processed. Account passwords are stored as hashed values — not in plain text — so even internal staff cannot read them. We carry out periodic reviews of who has access to personal data within our systems, and we limit that access to only the roles that need it. If we ever update this policy, we will notify you through your registered account.

SSL Encryption

Every connection between your device and our platform is encrypted. This covers your login, account settings and payment pages including bKash and Nagad cashier flows.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Data Retention

We hold your account and transaction data for the period required by our internal compliance obligations. After that period, data is deleted or anonymised unless you request earlier removal.

Change Requests

You can request a copy of your data, ask us to correct inaccurate details, or request deletion of your account data. Contact support with your registered mobile number to start that process.

Common Questions About Your Privacy on bh222

These questions cover what Bangladesh account holders ask most when it comes to data rights, payment privacy, and how to take action on their personal information. Availability of this service depends on your local law and eligible regions.

We retain only the transaction reference and a partial wallet identifier needed to reconcile your deposit. Your full bKash or Nagad account number is not stored on our servers after the transaction clears.

Yes. Contact our support team via live chat or the account Help section, provide your registered mobile number, and we will prepare a summary of the personal data tied to your account.

We retain records for the period our internal compliance obligations require. After that, data is deleted or anonymised. You can ask support for the specific retention period applicable to your account type.

Payment data is shared only with the processor needed to complete your bKash, Nagad, or Rocket transaction. Those partners handle your data for that transaction only and cannot use it for independent marketing purposes.

If we make a material change to this policy, we will notify you through your registered account before the change takes effect. You will have the option to review the update and contact us with any concerns.

Send a deletion request via live chat or email support, including your account ID and registered mobile number. We will verify your identity and process the request within a reasonable timeframe.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bh222 Handles Your Personal Information

How to Contact Us About Your Data

Live Chat

Email Support

Account Help Centre

How We Protect and Manage Your Information

SSL Encryption

Cookie Use

Data Retention

Change Requests

Common Questions About Your Privacy on bh222

01 Does bh222 store my bKash or Nagad account number?

02 Can I request a copy of all the data bh222 holds on me?

03 How long does bh222 keep my account information after I close my account?

04 Is my payment data shared with any third parties?

05 What happens to my data if this privacy policy changes?

06 How do I ask bh222 to delete my personal data?

Privacy Policy

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